Originally posted by LogicaLucidity
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You're welcome. As of yet they are indeed saying they see no problem though i've sent screenshots showing packet loss to the endpoint of their live server (162.255.145.128). I've tested from several different network sources and its the same. We have two different network locations in NYC with two different network providers and its the same result. I've tested from VPS and dedicated servers. We should see 0 or perhaps 1 or 2 lost packets in a 2-3 hours test data set. Testing to Sensus server results in hundreds of lost packets in the same data set by comparison.
This looks like a network segment in front of or their server itself dropping packets. Could be a flaky or faulty NIC or router interface close to it. This is why i think you see sometimes a brief disconnect from Sensus in your journal log. I actually don't think this is affecting trading as the connection always recovers right after but, i understand its a worry that it could coincidentally happen right when you're trying to fill an open or close of a trade.
I asked Sensus to do the same tests. Surely they see the same result. I sent them 5-6 screenshots which are clearly showing this. They say they are "not experiencing any network issues" so i guess that is that.
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