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Does anyone here have any experience with Pepperstone? Do they have large slippage or freeze during news?
I am with Pepperstone for almost two years now. I have no issues with them. Slippage? Of course there is, negative and positive slippage. It is part of doing business. However, comparing Pepperstone to IC Markets and Global Prime regarding slippage, Pepperstone is way better during high impact news.
Freeze during news time, once in a while, but IC is worse about freeze.
If you find a broker without slippage, please let me know.
The spread is either wider or the same as IC Markets the times I have compared, Outages (meaning:Unable to place or cancel any open Trades or Pending Orders) is the main issue with Pepperstone.
On the 15th Jan we experienced a Outage for 3.5Hours and was unable to close or cancel any pending orders for any currency. Also via Pepperstone Live chat was unable to close any trades.
We experienced Losses due to this outage and Pepperstone have refused to provide any adjustment/refund. 3.5hrs is the longest and is unbelievable to me , other Occasional outages could be for 2mins to 1hour.
Have experienced occasional freezing during news, Slippage during NFP or FOMC likely.